Unless you’ve been living under a rock for the past few years, you’re probably familiar with VoIP technology, and how it has revolutionized telecommunication for both businesses and households. VoIP, or Voice over Internet Protocol, uses your broadband connection to transmit voice data over the internet. It also provides you with affordable calling plans and other unique features, catering to all and any communication needs.
However, with so many VoIP service providers on the market, you’re bound to get overwhelmed. Thankfully, Top 5 Business VoIP has put together a comprehensive list of all the leading names in the business to help you find the one that is most suitable for your needs.
Vonage VoIP – Top For Flexibility
When it comes to flexibility, there’s no service better than Vonage. Flexibility is essential for running a business, as you never know when you might need to expand or scale it down. In such events, it comes in handy to have a communication solution that grows with you and rewards you for your success, instead of taking away from it.
With its wide range of plans and three reasonable price models—Starter, Essentials and Business—Vonage offers flexible communication solutions that suit your needs without compromising on features like voicemail transcriptions, call recording, and more.
Ooma VoIP – The Popular Choice
With a base fare of $19.95 per user per month, Ooma is a popular choice for people using VoIP solutions.
Along with unlimited calling across the US and Canada, Ooma also offers low international calling rates. It’s known for its 24/7 helpline and features like call transferring, custom messages, and virtual extensions, along with a wide range of other options.
RingCentral VoIP – Premium Service at Lower Rates
The choice of over 300,000 businesses worldwide, you can’t go wrong with RingCentral. With their base fare plan starting at an inexpensive $24.99 a month—offering 1000 toll-free minutes and up to 25 extensions with a mobile app—this VoIP service provider is ideal for medium-sized businesses.
That’s not to say that it can’t cater to small businesses, in fact, RingCentral is known to offer premium services at low prices. Just remember to go through all the features on a plan before signing up for it, because as a small business, you might not need all of them and could end up paying more than what you need.
Nextiva VoIP – One of the Cheapest Plans Around
Starting from as little as $22.95 per month, Nextiva has some of the cheapest plans on the market, with features like voicemail, email capabilities, call recording, and free calls. It has three comprehensive business plans: the Office Pro, Office Pro Plus, and Office Enterprise, making Nextiva the next big thing in business communication solutions.
The setup is easy too, with simple installation and maintenance, making it the most accessible VoIP service provider on the market.
Grasshopper VoIP – Good Pricing and Service
When using a VoIP solution for your communications needs, good customer service is essential, especially if you’re running a business. In this case, Grasshopper’s customer service is a clear winner!
With exciting features like customizable greetings, call screening, and mobile apps, Grasshopper’s ‘Solo’ plan allows 1 number and 3 extensions at $24 monthly. You can expand the number of lines and extensions with the Partner and Small Business Plans, which are $49 and $89 a month respectively.
ShoreTel VoIP – Premium Plans at Great Prices
With great prices comes great service! ShoreTel VoIP, with its standard $35 a month plans, offers over 90 customizable business level communication features. All plans are customized to the requirements of individual users and allow options for 3rd-party app integration, call metrics, and even data analysis. These options not only help manage communications within businesses, but also help you monitor all business activity to optimize productivity.
Jive VoIP – Setting the Standard for Standard
Jive VoIP is the ideal choice for businesses that are looking for a simple and standard VoIP service.
Jive VoIP always keeps it straight-forward, charging by number of users (for 1–4 users, the rate is $29.95 per month, and the costs decrease as the number of users increases — $19.95 per month for 50–100 users). Jive VoIP also comes equipped with some standard features, like 3-way conferencing, online fax and transcription, and call recording; all the while offering easy integration with multiple CRM platforms like Microsoft, Google, Salesforce, and more.
8×8 VoIP – Collaboration Made Easy
To stand out in the competitive market, 8×8 VoIP offers two price models: Virtual Office and Virtual Office Pro. Each plan includes unique features, which can be configured to your business’s size and needs.
A certain requirement that usually holds back potential customers from signing up for 8×8’s services is that they require you to contact them to receive a price quote. Although this a simple procedure that only requires a phone call or an online form submission, it could cause customers to back off from the service and look for alternatives.
Bottom Line: Which Leading VoIP Provider is the Best for My Business?
In the end, your choice of the best VoIP service provider for your business is determined by the size and budget of your business, along with the features that you’ll require to run it. Because no matter what the service provider is offering, what’s important is that you know if it’s the best fit for your business.
To make the choice easier for you, our experts have compiled extensive reviews for all the leading VoIP service providers in the market.
You can also compare them side by side to find out which of the top VoIP providers will prove beneficial for your business in terms of cost, productivity and overall experience.