Businesses are continuously searching for new ways to increase productivity. Greater productivity leads to greater growth, which then results in increased profitability – the end goal of any business. One area that often goes overlooked is the choice of the telephone system. You could be wondering how a phone system could possibly increase a business’s profitability, the answer lies in a VoIP’s ability to streamline internal communications leading to improved workflow.
In this blog, we take a look at 5 ways in which VoIPs can improve organizational workflow.
Tools for Increasing Collaboration
Modern-day VoIP systems are feature-rich and bring all of organizations employees under a single umbrella of communication. Some of the features include video conferencing, intercoms, paging, etc and improve employee performance and productivity multiple times over.
Although emails are still an integral part of business communication, they can prove to be a hassle and end up affecting productivity. In such cases, quick pages and video conferencing features allow employees to engage in face-to-face communication from the comfort and convenience of their own desks.
This handy feature enables employees to access voicemail through a visual interface. It provides transcript and sender information with every message that can be managed with the click of a button. The system handles the crucial tasks of transcribing voicemails and eliminates problems of confusion and miscommunication.
Employees throughout an organization, regardless of designation, can make some degree of adjustments and customizations without having to contact the IT department for support. Most service providers can make changes through a web-based interface or a phone call. The fluidity of a VoIP system prevents the need for costly upgrades to existing infrastructures in order to meet new demands.
The introduction and implementation of VoIP systems increased the scope and quality of internal communications tremendously. Business employees can now stay in touch and remain connected even if they are in different parts of the world. They can work and operate from home and even take calls and attend meetings during commute via their smartphones. This increased mobility and interconnectedness have led to better communication channels and workflows.
Ease of Use
Despite the wide range of features that VoIP systems offer, the simple user interface makes it very similar to traditional phone systems and easy to operate. New employees are not required to undergo extensive training and can learn how to use the system in a short span of time. The intuitive nature of the system also contributes to decreased employee inefficiency.
VoIP Phone systems are accessible, efficient, affordable, and help businesses improve organizational workflows. Top 5 Business VoIP lists top VoIP providers for businesses and allows them to compare various quality phone service providers to choose the one best suited for their needs!