VoIP (Voice over Internet Protocol) is a telecommunication solution that uses your existing internet connection. With the widespread use of the World Wide Web in offices and homes, VoIP solutions have gained massive popularity.
More and more people are switching to VoIP for all their communication needs. But is switching over to VoIP a wise decision for you?
To help you decide, Top 5 Business VoIP has compiled a comprehensive list of the advantages of using VoIP:
Is VoIP Cheaper than What I Currently Pay?
On the surface, the monthly subscription rates of VoIP services are more or less on the same scale as traditional landlines. However, this is misleading. Digging deeper into the situation, we find out that there are many ways in which VoIP solutions help you save money over traditional landlines.
First of all, VoIP solutions handle long-distance calling better than traditional telephony. Since all calls are transmitted over the internet, local and international calls are not much different price-wise when using VoIP services.
Some VoIP service providers even have a certain number of countries included in their existing plans, so you don’t have to worry about calling international and being charged extra.
In case the country you’re trying to call is not included in your plan, the standard rate for long-distance calls per minute is just a few cents, which is still cheaper than calling international via landline.
Apart from saving money on international calls, another benefit of switching to VoIP services is the cost-effective setup. Most VoIP service providers don’t require you to install new equipment, and their services can be availed using existing phones or even desktop and mobile devices.
This means that the transition from landline to VoIP costs almost nothing. Moreover, the maintenance costs of VoIP networks are also far less than maintaining a landline connection, which requires you to purchase new headsets for every new extension in your connection.
Whereas traditional landlines only provide voice call solutions, VoIP services broaden your telecommunication horizons with features like video calling, conference calls, online faxing, and so much more. It is a one-stop solution to all your communication and information exchange needs.
With features that increase productivity levels and collaboration between employees, VoIP can save you up to $1,200 a month!
What Other Benefits Could I Get From VoIP?
Along with the monetary benefits, VoIP solutions offer a wide range of fringe benefits that make communication easy and flexible for your homes and businesses.
Easy Set Up: Setting up a VoIP network is a simple and time-saving task. As almost no extra hardware is required; your VoIP system can be up and running in the matter of a few hours.
Collaboration: VoIP networks allow you multiple extensions on one account, so if you have employees working remotely, they can access the main account via their mobile devices from wherever they are. Moreover, with features like web conferencing and video calling, you can improve internal communications and collaborations.
Scalability: All businesses grow as time progresses. VoIP solutions allow you to scale up your business from a handful of users to thousands onboard, without racking up costs. This gives you a positive outlook on the future and rewards you for your success, rather than taking away from it.
Compatibility: In the world of advanced technology, your business needs a communication solution that is compatible with most CRM platforms. VoIP can integrate with platforms like Salesforce, along with Microsoft, Google, Zendesk, etc.
Diversity: Businesses are run on a number of different multimedia platforms, such as video and email. Whereas regular landlines are only good for voice calls, VoIP offers a complete multimedia package with video, voice, and email.
How Will My Employees Take To VoIP?
Other than proving beneficial for you and your business, a VoIP connection can improve your employees’ working experience as well. A major determinant of high work morale is the ease with which employees can carry out the tasks assigned to them.
This is possible with the flexibility of VoIP solutions. From easy collaborations with other staff members to remote access to their line, the incredible features of VoIP make it popular among employees.
With VoIP, your employees have an abundance of unique features, such as easy voice transfers, auto-attendants, and voicemail transcription, which makes their job enjoyable. The interface of most VoIP services is also user-friendly, so your employees find it more than easy to get their work done. This increases job satisfaction, which in turn improves your productivity by as much as 20%.
Are there any Disadvantages of VoIP?
Nothing is perfect, and VoIPs are no exception to that rule. Even though less than 0.5% of people have complained about their VoIP services, that could still be a point of concern for some businesses, especially if most of their business dealings depend on their communication network. However, any problems with the quality of calls are usually caused by a poor internet connection. VoIP systems run on the internet, so the better the internet connection, the better the call quality.
Another downside of using VoIP services is that they require power to run. So in the rare event of a power breakdown or an internet connection failure, your entire communication system can suffer a shutdown. This can prove catastrophic for businesses. Therefore, before you decide to switch to VoIP, talk to your service providers about these issues so that you don’t have to face them in the future.
How do I Know Which VoIP is Right for Me?
Despite a couple of drawbacks, VoIP is still a better communication solution than traditional telephony for businesses and individuals alike. VoIP services are cheaper, more flexible, and a lot more diverse in their functionality, with a wide range of features and plans to choose from.
They are ideal for business usage because they allow better collaboration between staff members and improve your internal telecommunications, with features like web conferencing and call transfers at a reasonable price. VoIP is rapidly becoming the choice of many business owners, so it’s no surprise if you’re considering making the switch too.
However, with multiple options available on the market, the choice can be a bit overwhelming. Luckily, our experts have reviewed and rated the top VoIP providers for businesses and homes, so you can easily find your VoIP match.
You can also compare VoIP services on our website to get a clearer idea of which VoIP provider is right for your business needs.