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Unprecedented Mobility with VoIP: Staying Connected

Reviewer: Michelle Roberti

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28 May 2018

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Voice over Internet Protocol systems have taken over the workplace and have effectively transformed businesses. VoIPs are convenient protocol systems that make use of the internet to transmit voice signals. With the ubiquity of the internet, it seems that with a VoIP supported device in our pockets, we can always remain connected to our networks.

VoIP services are particularly of great use to corporate managers and C-level executives because they enable mobility and support flexible business operations. The cohesive set of VoIP features ensure that executives can stay connected to their employees, clients and business partners regardless of where they are physically located. In this blog post, we unpack the rise of mobile businesses and how corporate executives can stay connected to their work through VoIP services.

Conference on the go

Ever encountered a situation where you need to hold a quick team meeting but all members are scattered in different locations? Managers and senior executives no longer have to postpone flights or cancel commitments if they cannot be physically present at work.

With a VoIP enabled device, they can access tons of features like video call, conference call and voice mail to stay in the loop. Businesses are now also open to the concept of work-from-home because they know they can always reach their employees at the touch of a button.

Virtual receptionist

Many corporate VoIP service providers offer the auto-attendant option. This useful tool lets managers and executives go mobile and not worry about having to attend calls that were usually received by someone else at the office.

The auto attendant receives calls on your behalf and redirects it to the correct extension. Not only does this look professional before external stakeholders but also saves costs because you do not have to replace a receptionist every time you step outside of work.

A plus point of this feature is that it is easily customizable. This way you can set up different messages for calls made during work hours and those made after work hours.

Voicemail integration

Managers and executives often find themselves embroiled in a sea of emails from clients and staff. Answering emails and messages promptly gets work done and shows well on the business’s reputation. Let say you were to head out of office for a couple of days and would therefore not be checking your emails until your return.

A client sends you an email and expects an urgent reply. When you’re connected to a VoIP service provider, you know you can receive all your emails on all your devices. Plus, you can record voicemails and convert them to email format so you can send it to multiple recipients. Easy as pie!

Digital fax

Traditional fax machines eat up a lot of paper, require maintenance and can really slow down productivity if you’re not inside office premises. Receiving your faxes in email format changes the game completely.

With business VoIP service providers, managers can forward faxes to other parties on their email addresses and get fax status updates. This also helps them save up on costs and let’s them keep working remotely.

Mobility is an increasing necessity in today’s corporate environment and VoIP service providers are helping professionals stay connected. If you tend to move around a lot and wish to stay in the loop then, we can help you find a suitable VoIP service provider. There’s something for everyone here.

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Michelle Roberti
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