Whereas Vonage with its 40+ unique features is ideal for large organizations that require extensive collaboration solutions and a more versatile communications network, VoIPLY is a VoIP provider that offers simple and seamless communication solutions with no binding contracts. Both service providers have their merits, therefore Top 5 Business VoIP provides you with a comprehensive side by side review of the two, so you can decide which one would resonate with your business communications needs better:

Vonage	VoIPLY
Available platforms – Mac, PC, iOS, Android, Windows Free minutes per line  – Starting from 400 Minutes Money back guarantee  – Yes Min. contract duration – 3 Months Top features – Vonage Extensions, Boomerang, 3 way calling, bandwidth saver Overall score – 4.5/5	Available platforms – PC, iOS, Android Free minutes per line  – Unlimited to US and Canada Money back guarantee  – Yes Min. contract duration – No contract Top features – Ring groups, call flow, screen sharing, International numbers, voicemail forwarding, push to talk/intercom, internet fax Overall score – 3.5/5

 

Vonage & VoIPLY Business VoIP Overview

With almost two decades worth of experience in business VoIP solutions, Vonage offers a communication system that can cater up to 100,000 users. Founded in 2012, VoIPLY on the other hand is relatively new to the service but provides modern solutions for modern times. Both are rich in calling features and integration:

Feature	VoIPLY	Vonage
Call monitoring	Yes	Yes
Call recording	Yes	Yes
Call reporting	Yes	Yes
Caller ID	Yes	Yes
Call Transfer	Yes	Yes
Conferencing	Yes	Yes
Instant Messaging	Yes	Yes
Mobile Integration	Yes	Yes
Monitoring	Yes	Yes
Voice Mail	Yes	Yes

Vonage & VoIPLY Business VoIP Features

Vonage Features

Vonage has a professional tone to all its features which stand strong and firm, no matter which plan you sign up for. Vonage values privacy and confidentiality, offering options of caller ID, call blocking and other security measures, like spam shield. Another priority is communication and how efficiently it’s managed; features like call routing and auto attendant as well as add-ons, like Boomerang allow users to make and receive calls seamlessly.

VoIPLY Features

VoIPLY has up to 60 unique features, including push to talk intercom, HD conferencing suites, and call detail records, along with the standard calling options, such as call forwarding and caller ID.

Our Conclusion:

Both service providers excel at features and their integration capabilities with various CRM platforms. They also provide mobile apps on iOS and Android platforms, however Vonage has been in the business for decades so it offers better and improved features. Therefore our vote goes to Vonage:

Vonage – 5/5

VoIPLY – 4/5

 

Vonage & VoIPLY Plans and Pricing  

Vonage has three comprehensive pricing plans for different needs and budget. It offers a money-back guarantee which can be availed if your usage hasn’t exceeded the 250 minutes limit. On the other hand, VoIPLY lets you cancel your subscription without facing any consequences. Moreover, their 30-day trial policy also helps you evaluate their one-for-all plan, before you decide to sign up for it.

Vonage Pricing and Plans

• Mobile: $19.99 per month per user
• Premium: $29.99 per month per user
• Advanced : $39.99 per month per user

VoIPLY Pricing and Plans

• Business Pro: $15 per month

Our Conclusion:

As opposed to Vonage’s comprehensive and transparent pricing models, the basic Business Pro plan offered by VoIPLY starts at $15 per month but it can expand once you purchase extra features from their list of 60. So it’s better to contact your provider about the total cost of the plan before you sign the dotted line with them. Since Vonage provides clear-cut quotes for all business plans, they’re safer to sign up for, compared to the all-in-one plan offered by VoIPLY that might result in severely fluctuating costs.

Vonage – 5/5

VoIPLY – 3.5/5

Vonage and VoIPLY Ease of Use and Setup

The interface of Vonage is user-friendly and it doesn’t take much to set it up, you might need new phones, but that’s about it. The company will supply you with a Vonage Box (free of charge) which you’d have to connect with your internet router. Lastly, you can download the Vonage app on both iOS and Android devices and start using Vonage!

VoIPLY is no stranger to easy setups as well. All you need to do is choose a phone number OR just transfer your existing number to VoIP. Next customize your plan to what phones you’d like to use and what features you’d require for a successful communications network. This is a simple step-by-step procedure that the customer support at VoIPLY would guide you through so you won’t face any difficulty installing the service.

Our Conclusion:

Although both VoIP service providers have an easy setup, VoIPLY provides free of cost business phones, which might attract startups and new enterprises

Vonage – 4/5

VoIPLY – 4.5/5

Vonage Customer Support

• Phone – 1-732-944-0000
  • Available:
    • Monday to Friday 9am-12am ET
    • Saturday 9am-8:30pm ET
    • Sunday Closed
  • Email – Email form
  • Live chat – Yes – available 24/7
  • Comprehensive FAQ

VoIPLY Customer Support

• Phone – 1-844-486-4759
• Email – N/A
• Live chat – Typically respond to messages within a few minutes.
• Limited FAQ

Our Conclusion:

Both service providers have a 24/7 customer support program; offered via live chat, email and phone. They also have a FAQ section on their websites; however, Vonage provides a more comprehensive one than VoIPLY, which also doesn’t have a customer support email.

Vonage – 5/5

VoIPLY – 3.5/5

The Bottom Line on Vonage and VoIPLY

Vonage with its clear-cut pricing models and features that can improve collaborations within your organization is the best choice for businesses that don’t work with a strict budget and prefer quality over quantity. Whereas, VoIPLY is reinventing the way VoIP solutions used to work. With 60 calling features, small businesses can fashion their own subscription plans and pay only for features they need. VoIPLY can work for businesses that like to experiment with their options.

While both options have stood tall in our intense scrutiny, Vonage is clearly the better choice with its impeccable customer support program, comprehensive pricing plans and collaborative features..

Vonage – 5/5

VoiPLY- 3.5/5

You can compare these two with other VoIP service providers as well to get a clearer picture and visit our Guides Archive, if you need help installing any of them.