Vonage has been the popular choice for business telecommunications for years. In fact, it was an award-winning small business phone system in 2018, courtesy of its uncompromised customer service, comprehensive interface and cost-effectiveness.
The VoIP service provider is known for its innovative features and exemplary plans and pricing options that can cater to businesses of all sizes. Moreover, the network also offers a 30-day money-back guarantee for its high-quality service. Launched in 2001, Vonage has become one of the most influential names in the telecommunications industry. However, the VoIP service provider can be slightly costly for startups and small businesses.
Therefore, we’ve compiled a list of VoIP service providers that offer the same quality of service, features and customer support as Vonage but are more budget-friendly for small businesses. So, without further ado let’s explore the best Vonage alternatives for you!
RingCentral is a great Vonage alternative and is trusted by more than 350,000 users. The VoIP service provider was launched in 2003 and is one of the best telecommunication solutions providers worldwide. RingCentral supports customizable features that accommodate businesses of all sizes; big or small. The VoIP service helps businesses improve internal communication to boost productivity levels and generate more revenue.
The plans and pricing are so comprehensive that there’s something for everyone! Starting at as low as $19.99 monthly per use, the network can cater to over 100,000 users! RingCentral also offers a fairly easy setup and user interface so that small businesses that can’t afford an IT team can make use of the service without difficulty. Moreover, the VoIP service also provides a customer support program that’s available 24/7. In fact, in the event of an issue, you can schedule an appointment with an implementation advisor, who can walk you through all your communication needs to ensure your satisfaction.
Yet another award-winning VoIP service provider, Ooma is another great Vonage alternative. It might do things a bit differently, but the end results are equally satisfying if not more than others. For starters, Ooma has introduced Ooma Telo, a unique feature that’s available for a one-time payment. This is especially great for businesses who believe in reaping the rewards for one-time hefty investments.
Ooma Telo comes at a lump sum price of $129.99 for hardware and starts at as low as $9.99 monthly fee, with international calling at 1.4 cents per minute. Moreover, all Ooma Telo needs is a reasonably good internet connection to work, which is something small businesses can arrange easily.
As for the plans and pricing of Ooma, they’re not as straightforward as RingCentral’s or Vonage’s. But that’s only because Ooma is incredibly versatile and has several options to choose from. So it’s better to call their customer representatives to get the right price for what you need. This way, you don’t have to sign up for a plan that overprices you for features that you neither want nor need. As a result, you save a ton of money that could be invested elsewhere in your business.
To make the process easier, the customer support program of Ooma is highly functional and available 24/7 along with an in-depth FAQ section on their main website.
An incredibly powerful communications provider, CloudPhone serves small businesses well. With a standard monthly rate, it allows startups to use a local number with multiple extensions along with offering an auto-attendant.
In fact, Voxox CloudPhone is considered the ideal VoIP network for businesses that don’t require more than 10 extensions. The VoIP service provider also supports an incredibly easy-to-use interface and comes with a smartphone app that’s compatible with both, iOS and Android systems. The system is also incredibly easy to set up and install as it requires no new hardware. This saves your business money on equipment and allows your employees to work on-the-go, increasing their productivity and job satisfaction simultaneously!
Although paying extra will get you a bundle of advanced features, the standard plan has its fair share of useful features, including conference calling, call routing, call recording, inbound fax and many more.
Their customer support program is also remarkably efficient and can be approached via phone and email, both.
CloudPhone is one of the best VoIP service providers for small businesses and businesses that are looking to grow in the future.
Founded in 2003, Grasshopper has helped over 3,000 entrepreneurs establish their business via mobile communication solutions. Grasshopper is most suited for small businesses and startups as they’re usually run remotely by a handful of people.
The VoIP service provider is highly customizable in its plans and pricing, which allow clients to choose a price model that caters to their specific requirements without taking a blow to their budget. Grasshopper has three comprehensive plans; Solo, Partner and Small Business, all of which are targeted toward catering startups and small businesses.
Grasshopper also understands that small businesses can’t afford a tech team; that’s why they’ve designed a user-friendly interface that allows for easy setup and functionality. In addition to this, the communications provider has an expansive FAQ page and a live chat option that’s available 24/7 to help their customers solve installation or running problems.
Which is the Best VoIP for Your Business?
While all the VoIP service providers mentioned above have their own virtues, there isn’t a universally acknowledged VoIP service provider that’s perfect for everyone. Rather, the best VoIP service provider is the one that’s best suited for you and your business. Therefore, when you set out to choose a VoIP service provider for your business communications, you first need to assess what are the qualities and services you require of a VoIP service provider and what is the amount you’re ready to pay for those services.
Once you’ve figured out what you need, head over to Top5 Business VoIP to review and compare the top VoIP service providers for small businesses to find the one that fits your needs.