- Reviewer:
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250 Likes
- 28 Mar 2018
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Overall8/10
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Ease of Use10/10
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Value for Money10/10
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Features10/10
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Help and support10/10
1-VoIP enhances communications giving access to over 40 business class calling features. From calling queues to extensions, your business will have the ability to present a corporate image with personalized customer support and communication tools. Although the metered plan charges 2 cents per minute, customers can upgrade to other business plans with lower monthly costs.
1 VoIP Overview
Established in 2005, 1-VoIP allows customers to choose from an array of pricing plans, whether looking for VoIP for business or residential purposes. Flexible business plans don’t require a contract and come equipped with 40+ features including auto-attendant, call queuing, and more to enhance communications and help handle large volumes of incoming calls. In addition to business VoIP, 1-VoIP also has residential service plans as well as SIP Trunking packages for those with a PBX who require a connection to other communication networks.
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1 VoIP Plans and Pricing
1-VoIP covers a lot of ground, offering a range of plans to accommodate the needs of different customers. Their services include residential VoIP along with VoIP for businesses and SIP trunking. Customers can purchase plans focused on unlimited incoming calls within North America, plans for SIP Trunking, metered pricing, packages for corporate needs, and more.
Business phone plans start at an affordable rate, costing $14.95 monthly per extension. These plans come equipped with over 40 business features. Although their service integrates on existing phones, 1-VoIP also sells quality VoIP phones through their website. Plus businesses don’t need to sign a contract or pay cancellation fees.
- Metered: $14.98/month per extension, 2 cents/minute
- Professional: $34.97/month per extension
- Corporate: $27.97/month per extension
Businesses who handle more incoming calls and with a PBX who require a connection to other communication networks will benefit from 1-VoIP SIP Trunking services. All of their plans include unlimited incoming minutes. So if your company needs to answer a lot of incoming customer service calls, for example, 1-VoIP makes an outstanding choice for your business.
All plans include:
- 99.999% uptime
- Unlimited simultaneous calls
- Easy trunk setup
- No contract or cancellation fee
US and Canada Number: $4.95 per month per number
- Includes:
- Unlimited incoming minutes
- Calls to anywhere in the US and Canada
- Free porting
- Vanity check available
SIP Trunking Minute Bundle: $25 per month
- Includes:
- Unlimited incoming minutes
- 2,000 minutes per bundle
- Customize minutes bundle
- No contract or commitment
Toll-Free Number: $5.95 per month per number
- Includes
- 3.5 ¢/minute for US
- 5.5 ¢/minute for Canada
- Free porting
- Vanity check available
1 VoIP Ease of Use and Setup
1-VoIP provides VoIP services for both in-home and corporate communications. Whichever service makes the most sense for you, customers can integrate the solution with their existing devices. In addition, customers can purchase new equipment, and the 1-VoIP website has an array of business phones available for purchase on their website.
Getting started, 1-VoIP has fairly easy setup along with a friendly-user interface to speed up onboarding new users. The well-designed dashboard makes it easy for users to figure out, regardless of experience level.
1 VoIP Customer Support
- 24/7 assistance
- Phone – 888-369-VoIP
- International: (405) 694-4740
- Fax: (866) 387-0948
- Customer service email: customerservice@1-voip.com
- Technical support email: support@1-voip.com
- Online contact form
- No live chat
- Address: 80 East 5th St, Suite 200. Edmond, OK 73034
In addition to hosting easy-to-reach customer support available around the clock, the 1-VoIP website has an online resource center for self-service. Customers can read through the FAQ for answers to their questions. 1-VoIP also has several fairly active social media pages on Facebook, Twitter, and LinkedIn.
1 VoIP Bottom Line
With a range of pricing options available, 1-VoIP offers flexible packages to suit the needs of different customers, whether residential or business. All business plans come equipped with over 40 calling features including call queuing, auto attendant, and call recording. 1-VoIP makes a better choice for North American companies, and most plans include unlimited calls within the US and Canada. However, those who require international calling will get charged rates accordingly. Still, 1-VoIP makes a great choice for businesses looking for all the most important VoIP features at a great value.
