- Reviewer:
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250 Likes
- 28 Mar 2018
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Overall7.6/10
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Ease of Use10/10
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Value for Money10/10
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Features10/10
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Help and support10/10
ClarityTel business VoIP helps businesses manage large numbers of incoming customer service calls with reliable, crystal clear communications. Although the website lacks transparent pricing, prospective customers can request a quote online, and plans start as low as $19.99 per line.
ClarityTel Overview
Since 2003, ClarityTel VoIP has led the way in providing advanced communications technology. ClarityTel VoIP for businesses offers a feature-rich platform that suits a range of businesses, from small companies to large enterprises that require 50 call lines or more. ClarityTel makes an especially great choice for businesses who need help in handling high volumes of calls with features such as call queueing and live answering services.
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<p><a href=”https://vimeo.com/184416373″>ClarityTel Business VoIP Phone Solutions</a> from <a href=”https://vimeo.com/user57170749″>ClarityTel</a> on <a href=”https://vimeo.com”>Vimeo</a>.</p>
ClarityTel Plans and Pricing
- Starts at $19.99 per month
- Get quote online
Unlike many other VoIP services, ClarityTel telecom doesn’t have plans laid out clearly on-site, and overall, the website doesn’t have transparent pricing. Still, businesses can get an idea of the starting costs (ClarityTel phone services start at $19.99 per month), but prospective customers will need to fill out a form to request a quote online.
On the upside, ClarityTel lets users submit a quote right through the website. You can also purchase phones through their site, starting at $99.99. ClarityTel’s solutions will integrate with current devices as well.
Interested customers can’t get the final costs right on the website. However, ClarityTel does have some differentiation between what to offer businesses according to the number of users. ClarityTel VoIP groups their online quotes into a few different categories:
- Small businesses (1 to 9 users): $24.99 each per month
- Medium sized companies (10 to 24 users): $21.99 per month
- Large companies (25 to 50 users): $19.99 per month
- SIP Trunks (4 minimum): $19.99 per trunk
ClarityTel telecom has affordable pricing and flexible contracts for customers. In fact, customers enjoy month-to-month contracts, although many other VoIP for businesses offer the same kind of deal. Plus customers won’t need to maintain or even purchase any new equipment.
Although, ClarityTel doesn’t require any long-term contracts, keep in mind that ClarityTel requires customers to submit a written letter 30 days prior to cancellation. Customers will need to pay for that monthly fee prior to termination. Disconnection fees may also apply.
ClarityTel Ease of Use and Setup
Because ClarityTel VoIP delivers its services through the web, customers won’t need to invest in new equipment or install new software to get started (although they can buy new phone systems on their website). ClarityTel makes it easy by offering their solution through an online dashboard instead (view image below). That also reduces the costs of maintaining desktop or mobile equipment. Meanwhile, ClarityTel also works on existing mobile devices including iOS, Android, and Windows so businesses can continue to handle communications even outside of the office. Setup only takes a few minutes to get started or add new users.
ClarityTel Customer Support
- Phone – 1.866.399.VOIP, 24/7 customer support
- Email: sales@claritytel.com sales@claritytel.com
- Online support form: https://www.claritytel.com/contact-us/
- No live chat
- 4850 Sugarloaf Pkwy Suite 209-356 Lawrenceville, GA 30044
Customers can also stay up to date with ClarityTel by signing up for their newsletter. In addition, you can follow them on Facebook and Twitter, although the social media pages aren’t very active at all.
ClarityTel Bottom Line
ClarityTel gives businesses an affordable, reliable service with crystal clear, IP-based communications technology. ClarityTel lacks in transparency in terms of pricing, and prospective customers will need to fill out a form to request a quote online. That being said, businesses receiving more customer service calls than they can handle should consider ClarityTel VoIP. This leading business for VoIP has features like call answering services and call queuing so you can present a corporate image and make sure customers can get through to staff even during the busiest times of the day.
