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Are Customizable VoIP Solutions Better for Your Business?

Reviewer: Michelle Roberti

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28 May 2018

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Running a business in today’s competitive cut-throat economy is not easy. The market share is low, the expenses are high and rival companies are everywhere! That’s why, as a growing business, you need all the help you can get to succeed. In such events, using VoIP solutions for your business’s telecommunication needs is better than using traditional telephone services. In fact, it seems that VoIP solutions are the only option for budding businesses.

But is it true? Are customizable VoIP solutions really better for your business? Let’s find out!

Avail Versatile Services

Signing up for a VoIP service network has its own perks. Off the bat, VoIP solutions prove to be better than traditional landlines because they can offer services that your local phone company can’t even envision! As a result, growing businesses can enjoy unique features like voicemail to email transcripts, auto-attendants, call management services, online fax and many more.

Although VoIP is a telecommunications solution, it’s a lot more than that. The versatility of the service helps businesses grow by boosting productivity levels, increasing revenue and strengthening customer relations.

As a budding business, you have a set budget for everything; neither can you afford a highly advanced IT team nor can you employ an all-hands-on receptionist. However, these are some of the essentials of running a successful business. Therefore, finding a customizable VoIP solution becomes about more than just finding communication solutions. A VoIP network and its versatility will help your business enjoy benefits that won’t be possible otherwise considering your tight budget.

Avail Customizable Plans

While it’s true that the versatility of customizable VoIP service providers can offer businesses great cost-effective benefits, you have to be certain that the plan you sign up for has all the features you want and none of the features that you can do without.

Fortunately, unlike traditional phone network that supports a standard plan for all business needs; the top VoIP service providers offer you customizable plans where you can have add-ons at reasonable rates. So, for instance you’re a local business, you can sign up for a plan that doesn’t offer international calling and save money on long-distance calling minutes.

Avail Customizable Pricing Models

Since cost is a major factor in decision making for most small and growing businesses, customizable VoIP solutions are a great fit for your budding business. That’s because the best VoIP service providers on the market offer pricing models that cater to all businesses and budgets. In fact, the top contenders like Vonage and RingCentral can actually support businesses that have only a handful of employees to corporate giants that require over 100,000 connections!

The made-to-fit pricing schedules not only help you find the right price model to suit your budget but also help you plan for the future because you’ll know what to expect if you ever decide to expand or scale down your business.

Avail Customizable Features

What makes VoIP technology indefinitely better than traditional telephony is not just the availability of multiple features but it’s also the fact that each feature can be customized to your own tastes and preferences! Every business is unique; therefore the needs and requirements of every business are unique as well. VoIP service providers allow you to set your own hold music, manage conference calls, block numbers, etc. at your own accord.

When you sign up with a VoIP service plan for your business, you can personalize the plan as per your business needs. It’s very much like having an on-premise IP communications network, but it’s considerably cheaper, making it ideal for a budding business that can’t afford to manage its own communications network.

Avail Customizable 1-800 Numbers

Another great benefit of signing up with a customizable VoIP service provider is that you can request for your own customized US 1-800 number. That’s right! The incredibly sought-after 1-800 number can be yours without spending tons of money.

The best VoIP service provider not only provides you with the option of acquiring a 1-800 number but you can also come up with your own personalized number! For instance, if yours is a pet shop establishment, you can acquire a 1-800 number that has a combination of digits that spell out either a service that you provide or is representative of your business, such as 1-800-PET-SHOP. The number is easy to remember and therefore will make it easy for your customers to remember you.

For a budding business, this can prove highly beneficial because not only will the 1-800 number bring credibility to your business but since it’s toll-free, your customers will be more inclined to call you.

Avail Customizable Customer Support

Since VoIP is a relatively new technology, it can be slightly challenging for you to get used to the system. The top VoIP service providers understand this predicament; therefore not only do they offer 24/7 customer support. But their customer support programs are so versatile that they’re available on multiple platforms so you can choose whichever you’re most comfortable with.

This means that if you need help installing your VoIP network or setting up your account but you’re not comfortable asking for help on the phone, customizable VoIP solutions will provide you customizable customer support so you can get help from their live chat or even a comprehensive FAQ section on their website.

The Final Verdict

In conclusion, the answer to the question: are customizable VoIP solutions better for a budding business, is a resounding yes! VoIP communication networks are a smart and modern option for all businesses that aspire to grow and flourish.

However, since there are so many VoIP service providers to choose from, the choices can be overwhelming, especially for small businesses. That’s why the experts at Top5 Business VoIP have reviewed all the top business VoIP service providers for you so you can review and compare all the potential contenders for your business communications and make an informed decision!

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Michelle Roberti
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Our reviews are honest and fair, in an effort to provide you with the most accurate and comprehensive information to enable you to make an informed and smart decision. However, we would like to remind you that we are solely the provider of the informative website, thus, we encourage you to rely on several sources of information. The rating and scoring are provided “as-is” and we hereby disclaim all expressed guarantees and warrants with regards to the information contained in our website. We make best efforts to keep the information up-to-date and accurate, however, a service or offer terms might change without our knowledge and we do not compare or include all service providers on the market. Your use of and reliance on the information displayed in the website is entirely at your own responsibility and risk

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