VoIP phone applications can serve as an alternative to the traditional method of placing phone calls. As long as you have a strong internet connection, you can place calls anywhere around the world.
Majority of businesses have opted for VoIP services because of their affordability and efficiency. According to Future Market Insights, the VoIP corporate consumer segment will grow to 204.8 billion subscribers by 2022.
If you’re looking for a cheap and more efficient alternative to your office mobile and landline network, here’s a list of the top 7 apps you can use for VoIP calls.
1. Vonage MobileConnect for Essentials
Vonage is one of the leading VoIP service providers. As of 2017, they had 2.2 million functional lines with 85% of revenues being generated from the U.S. Their MobileConnect for Essentials is the perfect phone application to harness the power of Vonage’s cloud-hosted unified communications technology.
It’s a suitable choice for companies that employ remote workers. It allows users to conduct business calls on-the-go. Other features include text messages, ability to manage personal and business accounts on one device and integration with Vonage Business Essentials plan. The application is available for both iOS and Android, so for companies with ‘Bring Your Own Device’ (BYOD) policy, the app poses no problems.
The ‘Pull Call’ feature allows users to transfer calls from their desktop phones to their smartphones by sampling tapping one button.
The ‘Simultaneous Ring’ feature channels incoming calls to five different numbers at one time. With five of your devices ringing at the same time, you can be sure to never miss an important client’s call.
RingCentral offers state-of-the-art VoIP services and solutions for businesses. It has a respectable clientele base of 300,000 businesses that includes some of the most popular companies such as Twitter and BMW. RingCentral’s smartphone application provides a seamless experience for team members by allowing them to work on a single platform.
Employees can create tabs for collaboration on various projects. Users have the ability to arrange meetings, manage their calendar, chat with colleagues and clients, share files, links and much more.
RingCentral’s application allows up to 500 participants to join a video conference without a drop in transmission quality. Also, sharing screens has never been simpler.
The phone application includes integration with multiple services like Dropbox, Zendesk, ServiceNow, Okta, Salesforce CRM, Microsoft, Box and Google. When working with clients that rely on other applications, this feature improves efficiency and work flow.
3. 8×8 Virtual Office Mobile App
The Virtual Office Mobile App designed by 8×8 allows users to harness the power of 8×8’s Communication Cloud right from their phones. Businesses can place calls from anywhere in the world using the newly designed intuitive application that’s available for both iOS and Android users.
The application is packed with tones of useful features. Subscribers of the 8×8 calling plan can dial *88 during a live call and switch from their desktop phone to their smartphone instantly without a break in communication. They can set up their personal call hold, park and transfer rules and view voicemails on the go.
Roaming revenues around the world are constantly on the rise with $13.45 billion generated by the industry in 2019. Businesses can bypass roaming charges by connecting their smartphone to a Wi-Fi network and using their 8×8 application to place calls.
The company offers 3 plans with costs ranging from $25–$55. 8×8’s services can be compared with other top VoIP providers here.
4. Ooma Office for Mobile
Ooma offers new customers the option of signing up for a 30-day free trial using the Office for Mobile application. Users can register using their existing number or choose from any available area code. After the trial period is over, users can continue using Ooma’s application for a price of $19.95/month.
Ooma Office for Mobile is perfect for small businesses looking for an affordable alternative to traditional phone services. The on-premises Ooma Office platform for small businesses requires on-site installation of a small router that runs Linux and has enough processing power to route calls reliably. But their smartphone application doesn’t require installation of any hardware. It only requires an installation from the appropriate app store and Ooma’s login credentials.
Businesses can set up a virtual assistant within the application to answer calls and transfer them to relevant departments. Other features include local and toll free numbers, ring groups, conference calls and music-on-hold.
DialPad has been at the forefront of employing technology to provide users with excellent VoIP services. Among competitors, it has the least reliability on hardware and that’s what sets it apart. At a price of only $20/month, it offers complete integration of services with its phone application.
DIalPads’s mobile application is packed with a long list of features. The call switching feature allows users to switch between Wi-Fi and mobile data seamlessly without the other party noticing a difference. With 3-way calling, you can add a third party to your phone call without interruption or set up a conference call for a larger audience.
6. Grasshopper Connect
Grasshopper Connect is an optimal VoIP solution for small businesses looking for a balance between affordability and features. It offers a 30-day free trial and a discount on annual subscription. The app is available for both iOS and Android users.
The modest set of features includes call forwarding, identification of spam calls, text messaging, call switching and integration with Google Voice, Skype, Bitium, LiveChat and Zapier.
7. CloudPhone for Business (Voxox)
Managing business calls becomes much simpler with the addition of CloudPhone for Business app to your VoIP package. The application is packed with tones of exclusive features in addition to the web-based CloudPhone platform.
The ‘Eavesdrop’ feature allows users to listen to voicemails in real-time and let it go to voicemail where the call will be transcribed and sent as a text message.