The world of VoIP service networks is ruled over by some of the top VoIP service providers, however, among the best, RingCentral has emerged victorious this year as the award-winning small business phone system for their incredible customer service, advanced technology and a budget-friendly monthly cost.
But that’s just the tip of the iceberg. RingCentral has a number of unique and innovative features that puts it at the top of the list.
So, if you’re on the journey to find out what makes RingCentral the leading VoIP service provider, let Top5 Business VoIP guide you:
The History of RingCentral
RingCentral is one of the earliest VoIP service providers in the industry. First founded in 1999, the company launched its cloud-hosted IP phone service in 2003. The company headquarter is in Belmont, California but it has divisions spread across the US, as well as the rest of the world, including in Toronto, Paris, London, Ukraine, and many more.
Over the years, the cloud communications provider has evolved as one of the best VoIP networks in the industry. It has also been voted number 1 by Synergy Research Group in terms of having the highest market share as well as the highest subscriber count in the industry!
In fact, RingCentral is trusted by over 350,000 businesses around the world! And the reason is simple but multiple-fold: RingCentral provides one of the best VoIP communications solutions for both, businesses and residences. Because while RingCentral can provide quality VoIP features and data packages for a handful of users, it can also cater to giant corporations’ business telecommunication needs.
The company offers a variety of customizable features that not only allow for seamless and efficient communications but also boost your employees’ productivity levels by allowing for excellent workforce collaborations and job motivation.
No matter the size or type of your business, RingCentral can cater to all your needs and requirements with its incredibly flexible and inclusive plans and pricing:
RingCentral Plans and Pricing
The various data plans and pricing models that RingCentral offers can suit businesses of all sizes; whether you’re a small group of people running a start-up or the managing director of a multinational that requires over 100,000 extensions, RingCentral has a plan for everyone!
In fact, of the many pricing schedules, we have listed down a few options to give you an overview of what you get at what price:
Starting from as low as $19.99 monthly per user, this plan can support up to 10 extensions and allows up to 4 people for voice and video conferencing. Moreover, the plan comes with unlimited phone calls, unlimited business messaging and offers up to 100 toll-free minutes.
This plan starts at $24.99 monthly per user and allows unlimited users. It supports 4 people per meeting and along with offering unlimited calling and business SMS, it also provides 1,000 free toll-free minutes.
Starting from $34.99 monthly per user, the premium plan is ideal for medium-sized businesses as it supports unlimited users, 100 people per conference call, 2,500 toll-free minutes, unlimited calling and SMS along with custom app development, multi-site support, automatic call recording and voicemail to email transcriptions.
Please note that every plan comes with the offer of add-ons like online RingCentral fax and RingCentral Office, but these will cost extra. However, since all plans also come with a free trial and anytime cancellation policy, you can sign up to review their service and features without fearing any hidden charges.
RingCentral Ease of Use and Setup
RingCentral has always prided for having a user-friendly interface that allows the ease of use and setup. When you sign up with RingCentral, you can set up and activate your RingCentral account within minutes without any trouble. Although the setup is as simple as it can be if you follow the guide provided by the company, if you still face trouble you can always get in touch with their implementation advisor or call their customer care program that’s at your service 24/7!
RingCentral Customer Support
As discussed above, RingCentral’s customer care program is always available and is quite comprehensive. In fact, it’s available on multiple channels to suit your comfort. You can call their representatives anytime, drop an email or approach them over live chat, help will be provided, instantly.
Moreover, there’s a highly detailed FAQ section on their website that offers solutions to many common queries that may arise during the installation and running of their service. However, if you still need help or guidance, you can also check out our Guides Archive and get instant help!
RingCentral Unique Features
RingCentral’s features and services have won the hearts of many. From basic call management options like call routing, call forwarding, call transferring and voicemails, it also provides operative and collaborative solutions such as video calls, call conferencing. Their personalized systems of Glip, Professional and Meetings have become champions of workforce motivation, teamwork and communication.
The network also allows for 3rd party integrations with CRM platforms such as Google and Microsoft to enhance your business productivity. And with its ultimate scalable packages, it helps businesses grow organically without incurring high costs.
RingCentral Bottom Line
RingCentral is a popular choice for all the right reasons. It’s fast, cost-effective and versatile. It caters to all types and sizes of business needs and helps businesses prosper, whether you’re working from within an office space or on the go.
If you’re planning to sign up for a RingCentral plan, we wish you all the best! However, if you’d like a more in detail review of the VoIP service provider, we can help you.
In fact, we can also help you evaluate RingCentral alternatives, by providing comprehensive reviews of the top business VoIP service providers and helping you compare their services, features and price plans so you can decide for yourself which is the best VoIP service provider for your business!